Shipping and Delivery Policy

Delivery Policy

  • All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. 
  • Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. 
  • The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. 
  • Additional shipping charges may apply depending on your location and the size of your order. 
  • You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties.

Shipping Zones 

We’re happy to announce that we’re now shipping globally (with limitation) Thanks to DHL Shipping services. As per DHL shipping services our shipping fees are broken into three zones. Below are the zones breakdown.

Zone One: Shipping cost is AED 35.00. Zone includes countries from the Middle East and GCC excluding Dubai

  • GCC: United Arab Emirates (6 of 7 emirates), Bahrain, Kuwait, Oman, Qatar, Saudi Arabia
  • Middle East: Egypt, Jordan, Lebanon

Zone Two: Cost of shipping is AED 50.00. Countries included are

  • Asia: Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Lao People's Democratic Republic, Myanmar, Nepal, Pakistan, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam, Australia, New Zealand, Malaysia 
  • Europe:Austria, France, Germany, Italy, Netherlands, Switzerland, United Kingdom, Belgium, Bulgaria, Czech Republic, Denmark, Hungary, Ireland, Liechtenstein, Luxembourg, Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Turkey 
  • North America: Canada, United States 

Zone Three: The rest of these countries are included in zone three. Shipping cost is AED 75.00 

Morocco, Tunisia, Afghanistan, Azerbaijan, Iraq, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Russia, Tajikistan, Turkmenistan, Uzbekistan, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Croatia, Cyprus, Estonia, Faroe Islands, Finland, Georgia, Greece, Greenland, Guadeloupe, Guernsey, Iceland, Jersey, Latvia, Lithuania, Malta, Mayotte, Moldova, Republic of, Montenegro, North Macedonia, Norway, Romania, San Marino, Serbia, Sweden, Ukraine, Algeria, Angola, Benin, Botswana, Burkina Faso, Republic of Cameroon, Cape Verde, Chad, Comoros, Congo, Congo, The Democratic Republic Of The, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, South Africa, Tanzania, United Republic Of, Togo, Uganda, Zambia, Zimbabwe, Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Virgin Islands, British, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands (Malvinas), Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Cook Islands, Fiji, Kiribati, Nauru, New Caledonia, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Mexico